Weather Wallpaper support

If you came here from Microsoft Store or Steam, this page keeps only the essentials. Weather Wallpaper is a Windows live weather wallpaper. For install, display, location, audio, or performance issues, please contact support by email.

Email support

support@anhejin.cn

Send email

Before contacting

Please include these details so the issue can be located faster:

Source platform: Microsoft Store or Steam
Windows version
Weather Wallpaper version
Screenshot, short recording, or error message
Steps to reproduce

Common issues

Wallpaper not showing: mention your display setup and whether restarting the app helps.

Weather not updating: check Windows location permission and include your city or region.

No audio: confirm weather sound is enabled in the app and system volume is not muted.

Performance issues: include device specs, display resolution, and current weather mode.